Conditions and useful information

Useful information

Check in

From 15:00

Arrivals

→ Rooms are available from 3:00 pm.

To ensure a smooth stay, some arrivals may be organised autonomously.

 

 

Late arrivals

→ In case of arrival after 10:00 pm, please contact the hotel in advance so that we can organise your arrival and provide you with the necessary access information (self check-in via access code).

Departures

→ Rooms must be vacated by 11:00 am.

If you would like to leave your luggage or enjoy the place a little longer, please do not hesitate to speak with the team (subject to availability).

Check out

to 11:00

Cancellation

Free cancellation until 00:00, 2 day(s) before your arrival

In case of cancellation after this time, or no show at the hotel, the first night will be charged.

Free cancellation applies only to Flexible rates, including:

 

  • Flexible Rate

  • Flexible B&B Rate

  • Flexible B&Brunch Rate

 

For these rates, cancellation is free of charge up to 48 hours before the arrival date (cancellation deadline: 12:00 am).

Any cancellation made less than 48 hours before arrival will result in the charge of the first night.

Non-refundable rates are non-cancellable, non-modifiable and non-refundable, regardless of the reason for cancellation.

To protect you against unexpected events (illness, accident, travel disruption, etc.), we offer cancellation insurance in partnership with Safebooking, available during the booking process.

👉 We invite you to carefully review the selected rate conditions before confirming your reservation.

General cancellation policy applicable on all rates, excluding special rates that specify specific cancellation policies

WIFI

WIFI is available without charge

Breakfast

Breakfast available for 14,00 €

Breakfast at 8,50 € for children under 10

Free breakfast for children under 3

Start your day on the right foot with our delicious buffet breakfast at L'Esplanade. Served in a friendly setting on the banks of the Loire, our breakfast buffet offers a variety of choices to satisfy all tastes and appetites.

Breakfast times :

Monday to Saturday: 6.30am to 10am
Sunday: 7am to 10.30am


Our buffet includes :

  • A selection of fresh pastries and a variety of breads baked on the premises
  • Jams and spreads
  • A selection of local cheeses and cold meats
  • Fresh fruit and seasonal fruit salads
  • Homemade cakes
  • Cereals and yoghurts
  • Scrambled eggs and smoked bacon
  • Fresh fruit juices and unlimited hot drinks

Whether you're an early riser or just like to take your time, our buffet breakfast is designed to give you a moment of pleasure and relaxation before you start your day. Enjoy the soothing view over the Loire while savouring quality products, carefully selected to ensure you wake up gently.

Come and enjoy a delicious, balanced breakfast at L'Esplanade, the place to start the day!

Parking

Onsite parking

Free onsite parking

Charging station for electric vehicles available

Disabled parking space (s) available

The hotel does not have a private car park.

Free parking is available along the quay, directly opposite the hotel.

⚠️ Please note that parking is limited to 72 consecutive hours without moving the vehicle, in accordance with local regulations.

Accessible parking spaces (PRM) and electric vehicle charging stations are available close to the hotel.

Children

Children stay free in parents' room up to 3 years

Extra beds available on reservation for a supplement of 25,00 € / night

Baby cots are available on reservation

Children are welcome at L’Esplanade.

Baby cots can be provided free of charge, upon prior request and subject to availability.

Please let us know in advance so that we can prepare your arrival accordingly.

People with Disabilities

The establishment is suitable for welcoming people with the following disabilities:

  • People with reduced mobility

Animals

Animals are accepted

Animals incur a charge of 10,00 € / animal / night

Pets are welcome at the hotel, with a supplement of €10 per pet, per night.

We kindly ask guests to ensure that their pets respect the peace of the premises and the comfort of other guests.

Accepted payment methods

  • Visa
  • Euro/Mastercard
  • Carte Bleue
  • Espèce
  • Chèque Vacances
  • Carte / Ticket Restaurant

Reception opening hours

→ The reception desk is open from 6:30 am to 10:30 pm.

Outside these hours, you can contact the reception via our guest app, available from 6:30 am to 11:00 pm.

Supplementary information

The tourist tax is a mandatory local tax, collected on behalf of the local authorities.

The amount corresponds to 5.5% of the total booking amount and is not included in the room rate.

It is payable on site during your stay.