Conditions et informations utiles

Informations utiles

Arrivée

A partir de 15:00

Arrivals

→ Rooms are available from 3:00 pm.

To ensure a smooth stay, some arrivals may be organised autonomously.

 

 

Late arrivals

→ In case of arrival after 10:00 pm, please contact the hotel in advance so that we can organise your arrival and provide you with the necessary access information (self check-in via access code).

Departures

→ Rooms must be vacated by 11:00 am.

If you would like to leave your luggage or enjoy the place a little longer, please do not hesitate to speak with the team (subject to availability).

Départ

jusqu'à 11:00

Annulation

Annulation gratuite jusqu'à 00:00, 2 jour(s) avant votre arrivée

En cas d’annulation, passé ce délai, ou de non présentation à l'hôtel, la première nuitée vous sera facturée.

Free cancellation applies only to Flexible rates, including:

 

  • Flexible Rate

  • Flexible B&B Rate

  • Flexible B&Brunch Rate

 

For these rates, cancellation is free of charge up to 48 hours before the arrival date (cancellation deadline: 12:00 am).

Any cancellation made less than 48 hours before arrival will result in the charge of the first night.

Non-refundable rates are non-cancellable, non-modifiable and non-refundable, regardless of the reason for cancellation.

To protect you against unexpected events (illness, accident, travel disruption, etc.), we offer cancellation insurance in partnership with Safebooking, available during the booking process.

👉 We invite you to carefully review the selected rate conditions before confirming your reservation.

Conditions d'annulation applicables sur tous les tarifs, hors tarifs spéciaux précisant des conditions d'annulation particulières.

WIFI

WIFI est disponible gratuitement

Petit déjeuner

Petit déjeuner à 14,00 €

Petit déjeuner à 8,50 € pour les enfants jusqu'à 10 ans

Petit déjeuner gratuit pour les enfants jusqu'à 3 ans

Start your day on the right foot with our delicious buffet breakfast at L'Esplanade. Served in a friendly setting on the banks of the Loire, our breakfast buffet offers a variety of choices to satisfy all tastes and appetites.

Breakfast times :

Monday to Saturday: 6.30am to 10am
Sunday: 7am to 10.30am


Our buffet includes :

  • A selection of fresh pastries and a variety of breads baked on the premises
  • Jams and spreads
  • A selection of local cheeses and cold meats
  • Fresh fruit and seasonal fruit salads
  • Homemade cakes
  • Cereals and yoghurts
  • Scrambled eggs and smoked bacon
  • Fresh fruit juices and unlimited hot drinks

Whether you're an early riser or just like to take your time, our buffet breakfast is designed to give you a moment of pleasure and relaxation before you start your day. Enjoy the soothing view over the Loire while savouring quality products, carefully selected to ensure you wake up gently.

Come and enjoy a delicious, balanced breakfast at L'Esplanade, the place to start the day!

Parking

L'établissement dispose d'un parking sur place

Parking sur place gratuit

Borne de chargement pour véhicules électriques disponible

Place(s) de parking handicapé disponible

The hotel does not have a private car park.

Free parking is available along the quay, directly opposite the hotel.

⚠️ Please note that parking is limited to 72 consecutive hours without moving the vehicle, in accordance with local regulations.

Accessible parking spaces (PRM) and electric vehicle charging stations are available close to the hotel.

Enfants

Les enfants séjournent gratuitement dans la chambre de leurs parents jusqu'à 3 an(s)

Un lit d'appoint est disponible sur réservation pour un supplément de 25,00 € / nuit

Des lits bébé sont disponibles sur réservation

Children are welcome at L’Esplanade.

Baby cots can be provided free of charge, upon prior request and subject to availability.

Please let us know in advance so that we can prepare your arrival accordingly.

Personnes handicapées

L'établissement est adapté pour l'accueil des personnes dans les situations d'handicap suivantes :

  • People with reduced mobility

Animaux

Les animaux de compagnie sont acceptés

Le supplément animal est de 10,00 € / animal / nuit

Pets are welcome at the hotel, with a supplement of €10 per pet, per night.

We kindly ask guests to ensure that their pets respect the peace of the premises and the comfort of other guests.

Méthodes de paiment acceptés

  • Visa
  • Euro/Mastercard
  • Carte Bleue
  • Espèce
  • Chèque Vacances
  • Carte / Ticket Restaurant

Horaires d'ouverture de la réception

→ The reception desk is open from 6:30 am to 10:30 pm.

Outside these hours, you can contact the reception via our guest app, available from 6:30 am to 11:00 pm.

Informations supplémentaires

The tourist tax is a mandatory local tax, collected on behalf of the local authorities.

The amount corresponds to 5.5% of the total booking amount and is not included in the room rate.

It is payable on site during your stay.